IKEA FFC323/78L User Manual download pdf (Page 15)

What does this guarantee cover?

The guarantee covers faults of the appliance,

which have been caused by faulty construction

or material faults from the date of purchase

from IKEA. This guarantee applies to domestic

use only. The exceptions are specified under

the headline “What is not covered under this

guarantee?” Within the guarantee period, the

costs to remedy the fault e.g. repairs, parts, la-

bour and travel will be covered, provided that

the appliance is accessible for repair without

special expenditure. On these conditions the

EU guidelines (Nr. 99/44/EG) and the respec-

tive local regulations are applicable. Replaced

parts become the property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed service provider will examine

the product and decide, at its sole discretion,

if it is covered under this guarantee. If consid-

ered covered, IKEA service provider or its au-

thorized service partner through its own serv-

ice operations, will then, at its sole discretion,

either repair the defective product or replace

it with the same or a comparable product.

What is not covered under this guarantee?

• Normal wear and tear.

• Deliberate or negligent damage, damage

caused by failure to observe operating in-

structions, incorrect installation or by con-

nection to the wrong voltage, damage

caused by chemical or electro-chemical re-

action, rust, corrosion or water damage in-

cluding but not limited to damage caused by

excessive lime in the water supply, damage

caused by abnormal environmental condi-

tions.

• Consumable parts including batteries and

lamps.

• Non-functional and decorative parts which

do not affect normal use of the appliance,

including any scratches and possible color

differences.

• Accidental damage caused by foreign ob-

jects or substances and cleaning or unblock-

ing of filters, drainage systems or soap

drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery bas-

kets, feed and drainage pipes, seals, lamps

and lamp covers, screens, knobs, casings

and parts of casings. Unless such damages

can be proved to have been caused by pro-

duction faults.

• Cases where no fault could be found during

a technician’s visit.

• Repairs not carried out by our appointed

service providers and/or an authorized

service contractual partner or where non-

original parts have been used.

• Repairs caused by installation which is faulty

or not according to specification.

• The use of the appliance in a non-domestic

environment i.e. professional use.

• Transportation damages. If a customer

transports the product to their home or other

address, IKEA is not liable for any damage

that may occur during transport. However,

if IKEA delivers the product to the customer's

delivery address, then damage to the prod-

uct that occurs during this delivery will be

covered by this guarantee.

• Cost for carrying out the initial installation of

the IKEA appliance. However, if an IKEA

service provider or its authorized service

partner repairs or replaces the appliance

under the terms of this guarantee, the serv-

ice provider or its authorized service partner

will re-install the repaired appliance or in-

stall the replacement, if necessary.

This restriction do not apply to fault-free work

carried out by a qualified specialist using our

original parts in order to adapt the appliance

to the technical safety specifications of another

EU country.

How country law applies

The IKEA guarantee gives You specific legal

rights, which covers or exceed local demands.

However these conditions do not limit in any

way consumer rights described in the local

legislation

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IKEA FFC323/78L User Manual Page 15

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