IKEA RENODLAD User Manual download pdf (Page 24)

IKEA guarantee

How long is the IKEA guarantee valid?

This guarantee is valid for 5 years from the

original date of purchase of Your appliance

at IKEA Pty Ltd, ABN 84006270757 or at

Cebas Pty Ltd, ABN 15 009 156 003 (Both

Trading as IKEA). The original sales receipt

is required as proof of purchase. If service

work is carried out under guarantee, this

will not extend the guarantee period for the

appliance.

Who will execute the service?

IKEA service provider will provide the serv-

ice through its own service operations or

authorized service partner network. Contact

IKEA for further information.

If you encounter any trouble with the

appliance and wish to register a service call

or make a claim, please refer to

www.ikea.com.au for your local store after

sales customer service center phone

number, online email and opening times.

The principal address and contact details in

Australia are:

For Queensland, New South Wales, and

Victorian customers please contact:

IKEA Pty Ltd

IKEA Pty Ltd

IKEA Service Office

L1 Clock Tower, 630 Princes Highway

Tempe, NSW 2044

Contact - IKEA Customer Service at

www.IKEA.com.au

For Western Australian and South

Australian customers please contact:

Cebas Pty Ltd

8c Sunray Drive, Innaloo WA 6018

Australia

Contact - IKEA Customer Service at

www.IKEA.com.au

What does this guarantee cover?

The guarantee covers faults of the appli-

ance, which have been caused by faulty

construction or material faults from the date

of purchase from IKEA. This guarantee ap-

plies to domestic use only. The products

have been designed and tested for

domestic purposes only and this guarantee

does not cover damage arising from use of

the Product in a commercial environment.

The exceptions are specified under the

headline "What is not covered under this

guarantee?" Within the guarantee period,

the costs to remedy the fault e.g. repairs,

parts, labour and travel will be covered,

provided that the appliance is accessible

for repair without special expenditure.

Replaced parts become the property of

IKEA.

The guarantee exists only if the appliance

complies and is installed in accordance

with:

• The technical specifications.

• The Assembly Instructions and user

manual Safety Information.

IKEA's guarantee is subject to Australian

Consumer Law - see Schedule 2 to

Competition and Consumer Act, 2010. This

guarantee is in addition to (and does not

exclude, restrict or modify in any way) any

non-excludable statutory warranties in

Australia.

What will IKEA do to correct the problem?

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