ENGLISH 9
Problem Possible cause Solution
Theelectricignitiondoesnot
work
Thereisnoelectrical
supply
Checktheunitispluggedin
andtheelectricalsupplyis
switchedon.
Theburnerfailstoignite Thegastapcouldbe
closed
Checkthatthegastapis
open
Thegasringburnsunevenly Burnercrownmay
beoccludedbyfood
residues
Cleantheburnercrown
accordingtocleaning
instructionstomakesurethat
theburnercrownisclearof
foodresidues.
What to do if ...
Before calling the After-Sales Service:
1. Check“Troubleshootingguide”toseeif
youcaneliminatetheproblemyourself
2. Turnthehobonagaintocheckifcorrect
operationhasbeenrestored.
3. Iftheproblempersists,contacttheAfter-
salesService.
Givethefollowinginformation:
• typeoffault;
• hobmodel;
• servicenumber(i.e.thenumberafterthe
wordSERVICEonthedataplateunder
thehobandonthewarrantycerticate);
• yourfulladdress;
• yourtelephonenumber.
Ifanyrepairsarerequired,contactan
authorisedservicecentre,indicatedinthe
warranty.
Intheunlikelyeventthatanoperationor
repairiscarriedoutbyanunauthorised
technician,alwaysrequestcertication
oftheworkcarriedoutandinsistontheuse
oforiginalspareparts.
Failuretocomplywiththeseinstructions
maycompromisethesafetyandqualityof
theproduct.
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